Best Western Hotel Plaza Naples

I had a one-night stay at a hotel close to the train station. The room was small but cute and perfect for a solo traveler like me. The bed was reasonably comfy and I appreciated having a fridge/mini bar. The location was incredibly convenient for catching an early train.

I was disappointed that the AC in the room didn't work despite there being a climate control panel on the wall. I tried to lower the temperature to 68°F, but the room never went below 72.5°F.

Friendly staff, quick room change, ocean view options, spacious rooms, convenient location with amenities. Delicious breakfast, attentive waitresses, pleasant atmosphere. Clean room, good breakfast, affordable price compared to similar hotels.

The hotel is conveniently located close to the city center, making it easy to explore the downtown area and visit the popular attractions. It is also within walking distance to the railway station, allowing for easy transportation to other parts of the city. The rooms are clean and functional, and the staff at the reception were friendly and helpful. Additionally, the breakfast offered at the hotel was delicious and provided good value for money.

The area surrounding the hotel can be a bit noisy at times.

The hotel was very clean and well-maintained. The location was excellent, being very close to public transport and the train station. The breakfast provided was delicious and the staff serving it were friendly and welcoming. The hotel staff were extremely helpful and accommodating.

Nothing.

The location of the hotel was very convenient, as it was close to the train station and within walking distance of attractions. The room had a charming bathroom with authentic tiles and plenty of amenities. The staff, including the breakfast room team, were friendly and accommodating. The breakfast room itself was on the top floor, offering stunning views of the city and an outdoor balcony.

The area surrounding the hotel made me feel a little unsafe when I went out at night.

The reception staff were extremely helpful and polite. the hotel rooms were clean and comfortable, providing a good night's sleep. the location of the hotel was convenient, with various attractions within walking distance or accessible by train or metro.

The area surrounding the hotel, particularly near the train station, was not safe due to the presence of immigrants who were known to steal from tourists. the reception staff were at times unhelpful and rude, and some advertised facilities were not available without any explanation.

We stayed at this hotel for a few nights and had a great experience overall. The staff were very friendly and helpful, making us feel welcome from the moment we arrived. The room was spacious and clean, with a comfortable bed and a cold air conditioner that was a lifesaver during the hot summer weather. We also appreciated that they allowed small dogs to stay, as we had our furry friend with us.

We would highly recommend this place to anyone.

Great location, close to train station, historic area, and port. Helpful staff, elevator, quiet rooms, comfortable beds. Satisfactory breakfast with variety.

Everything was spot on.

Convenient location near Garibaldi Square, main train station, and Circumvesuviana. Close to mini markets and metro station for easy access to top attractions. Friendly and helpful staff, especially Gianfranco at reception. Clean, renovated rooms with TV, air conditioning, and free WiFi. Good breakfast bar.

We felt incredibly safe during our stay at Best Western Hotel Plaza. The staff went above and beyond to ensure our security, even personally accompanying us on walks outside the hotel. The cleanliness and spaciousness of our room added to the overall positive experience. we would highly recommend this hotel.

We had a wonderful stay at this hotel! The staff were incredibly friendly and helpful, always willing to go the extra mile to make sure we were comfortable. The location was perfect, with easy access to public transportation and many great shops and restaurants nearby. We especially appreciated the car hire and 24-hour room service - it made our stay so much more convenient and enjoyable! The room amenities were also top-notch, with everything we needed to feel at home. And the terrace was a beautiful place to relax and enjoy the view.

We had a great experience at this hotel and would highly recommend it to anyone looking for a comfortable and convenient place to stay. The only minor issue we encountered was that some of the staff could have been a bit more service-minded, but this was a very minor issue and did not detract from our overall enjoyment of our time here.

Generous breakfast, comfy rooms, friendly staff, convenient location near train station, excellent seafood nearby.

Nothing all excellent.